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Hailey: Tell me about what you do at Briq as our Sr. Manager of Client Advocacy!
Mia: As Senior Manager of Client Advocacy I get to focus on all of our customer-based initiatives. I’ve started some programs I’m really proud of including the Referral Program and the Client Advisory Board (which launches next month). I handle all of our client gifting and have recently taken on some more client marketing responsibilities as well. The best part of my job, though, is being able to be an internal advocate for our client's best interests. I love working with all the great people in the construction industry.
Hailey: What’s one of your favorite memories with a Briq client?
Mia: We had a client appreciation event in Denver last April that was really special. It was the first time we were able to meet in person for an event to celebrate some of our partnerships and we all had so much fun. We were in a suite at Ball Arena and saw a really exciting Avalanche hockey game with our Colorado-based clients. It was fun to meet so many of them in person and it was a nice surprise that many of them already knew each other! If we’re talking about one specific client, though… probably any time I’m at a dinner with Joe Burkett. I’ve known him for half my life, we have the same birthday, and he just cracks me up.
Hailey: How would you describe our company culture?
Mia: Briq is definitely fast-paced. Bassem said this at our company meeting a couple of days ago and I feel it’s completely accurate, “Briq years are like dog years, one year at Briq feels like 7”. There’s always an opportunity to learn something new or grow in your role. It’s definitely a place to be if you’re a self-starter and like to work hard and get creative about problem-solving. Our managers don’t micromanage, we have a good work/life balance, and because of our remote-first environment, people have a lot of flexibility, which I really value.
Hailey: What's something about you (a fun fact) that not many people know?
Mia: Maybe that my real name is Meredith? No one calls me that. I literally forget it’s my name. Or that I played Division 1 college soccer. I feel like not a lot of people in my professional life know that and it’s kind of a fun fact.
Hailey: How has Briq changed since you joined the organization 3+ years ago?
Mia: I mean, pretty much everything has changed. I’ve had a few different roles in the past three years so I’ve been able to really see the ins and outs of Briq and the process of growing a company. Going fully remote was a huge change that has been really valuable in my opinion. We’ve obviously gained a ton of new employees and most importantly a lot more clients. And certainly, we’re more organized than we were in 2019, but that’s any startup. We’ve always been building the plane as we fly it but now we know where we’re going and how to get there.
